"out-patient attendance - eye dept, 22/09/2014"

About: Russells Hall Hospital

I attended out-patients on 22/9/14 and wish to strongly register my satisfaction with the way all staff managed the clinic and its patients. The department appears highly organised and I felt that the service provided to myself and others attending was very friendly,professional and efficient. In under 90 minutes all the checks and final consultation were complete. As someone in the health service myself it was clear to me that this is a very efficient and well thought out department. I am happy to highly commend the staff in this department, and the service it provides.

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Responses

Response from Russells Hall Hospital

Thank you, Stephen, for such wonderful feedback about your visit to our Ophthalmology Department. We pride ourselves on providing a service that is friendly, professional and efficient and it is very pleasing to know that your experience was all we would want it to be. We have passed your comments on to the Ophthalmology Department where they have been warmly received.

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