"Excellent patient care"
About: Victoria Hospital / Urology Victoria Hospital Urology KY2 5AH
Posted by taylorj (as ),
I was admitted to ARU1 in July this year which filled me with dread after all the bad press it had received. On arrival the staff were kind, efficient and really could nt do enough for myself or my husband so immediately felt re assured. From there I was admitted to Ward 22 where I was an in patient for nearly 5 weeks.
This is an extremely busy acute Renal Unit which for most of my stay was short staffed. However I would never have known this because the staff were absolutely fantastic on all levels. If I asked questions they were answered truthfully and in a way I could understand and if I required anything or assistance in any way there was always someone there for me in a very short space of time..
The staff worked very well together and generally were polite with lots of smiles for the patients. Personally I cant thank them all enough for the care they gave to me, they are a special team and should be thanked very much for all the hard work they do