"My brother's fall down the stairs"

About: Derriford Hospital / Accident and emergency South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

Recently my brother, who suffers from cerebral palsy and who lives on his own, fell down the stairs whilst on his own. He quickly alerted his alarm system monitoring system who in turn called for an ambulance.

A Paramedic, Mike, arrived who quickly assessed the situation and called for further help. An ambulance arrived with two further Paramedics, Ali and Jon, who managed to get him to the ambulance and quickly to hospital as the feared he had something nasty to his left shoulder, hand and knee.

He was assessed in A&E Derriford Hospital where he had X-Rays. He was subsequently admitted. Whilst on the ward he had an ultrasound scan on his knee and was found to have sustained an injury to his knee which entailed a 10 day stay. He had physio and visits from the Occupational Therapists.

He is now home but confined to the downstairs of the house until we can get him some ground floor accommodation.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear lesleyW

Thank you for taking the time to share your experience. I hope that your brother is recovering well.

Thank you again for providing feedback on our service.

Kind regards

Laura

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