"Thank You & Bless You"

About: King George Hospital

Re: Mrs. Irene Haddow – Surgery 17th September On behalf of the family, friends and Irene herself I write to thank you most sincerely for your skill, dedication and expertise in performing a serious surgery procedure which had a most delightful outcome. We must also thank you for your pre operative consultation which was most thorough in content and delivered in such a manner with compassion and comfort inspiring full trust and confidence in your ability to achieve a favourable outcome. This was most significant in reducing fear and stress before a serious procedure and culminated in Irene attending on the day for the operation in a relaxed mood totally confident her fate was in your most capable hands. The outcome fulfilled our hopes and desires, exceeding our expectations all due to your skill and professionalism for which we thank you so very much. It would be remiss not to mention your attending staff, pre-operative care and post operative care teams for their expertise and compassion before, during and after the operation and ask that you convey our most sincere appreciation to all concerned. Bless you Sir, with the fondest regards from us all,

Story from NHS Choices

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Response from King George Hospital

Thank you for leaving your feedback on NHS Choices. I’m so pleased that Irene’s experience was excellent. It’s always wonderful to hear about how well our staff work as one team to deliver great patient care, that is felt by our patients, their family and their friends. Yours sincerely, Stephen Burgess Medical Director

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