"Lack of clear signage"
About: Norfolk & Norwich University Hospital / General medicine Norfolk & Norwich University Hospital General medicine NR4 7UY
Posted by AWE (as ),
I took my Mother to a Vascular appointment at the N&NH as she has had a leg ulcer for many months.
On arrival I had to drop her off as near to the hospital as possible and then look for a parking space in one of the car parks. Despite there being drop off points indicated, they then seemed to be allocated for Taxis, Ambulances or buses, with nothing for private cars without official or disabled sticker designation.
I had to guess which Outpatients Reception to drop her nearest to and so chose the East wing; it turned out that the Vascular department is in the West wing. There is a complete lack of clear signage to indicate the correct reception and their departments so that someone new to this Hospital is largely in the dark as to where to go.
Not that everything was badly signed. The two rotunda restaurants outside either Wing are very well indicated with huge boards and other signage advertising their services. It seems that to find anything else a visitor has to ask staff at the reception desks.
It was in the large lobby that I found your website advertised where little else was, there being plenty of room to put information on the walls such as direction arrows or a map.
As the son of an Architect who gave decades of his life to the NHS and the proper design of Hospitals, I can only hope that this feedback might lead to better access to services at the N & N Hospital.