"smooth, faultless and positive maternity experience "

About: Royal Bolton Hospital / Maternity care

(as the patient),

I had my 2nd child delivered by elective cesarean this week. I cannot praise enough all the efforts, professionalism and genuine sense of caring and support offered by all staff members I came into contact with on wards M4/M5 and theatre/recovery.

It was truly a fantastic experience and was felt reassured every step of the way that I was in great hands.....very different to what I was expecting from a humble NHS facility, I could have been in the 'Portland' the care was so good.

I would like Lucy Bates (anaesthetist) also to have special recognition as she was a key figure for me in theatre, keeping me calm, reassured and talking me through each step... she did more in her role than she needed/had to, leaving me with fond special memories... a real credit to the hospital as all staff were I came into contact with in theatre/on ward 24 M4/M5.....

They couldn't do enough to help. Very very impressed! ! ! ! Thank you for such a smooth, faultless and positive experience.

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Responses

Response from Royal Bolton Hospital

Congratulations on your new baby! We're pleased everything went well. We will share your comments with the staff involved, especially Lucy. Thank you.

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