"Disgusting"

About: St Austell Community Hospital

Totally disgusted attended a&e asked to sit and wait hour later still not seen to not even asked for name and address or reason for attending sat there for all that time with numbness on right side of face right arm and leg left totally disgusted check ur CCTV to confirm all the time I was waiting staff behind the screen were chatting and laughing not interested in patients well being totally disgusting and negligent will take my complaint further tri age charter on wall stating we will triage every patient from 1-5 apparently this is part of the hospitals mission statement totally disgusting

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Responses

Response from St Austell Community Hospital

Thank you for your feedback. We are committed to improving the services we provide and your feedback helps us to understand what we can do better. We are unable to respond to individual concerns online but would like the opportunity to reply to you in personally. Please contact our Patient Advice and Liaison Service on 0300 330 1444 or email pals.community@pch-cic.nhs.uk

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