"Wonderful service."

I just felt that due to the service I received on the 24th Sept 14, I had to write to say Thank you. I attended the reception dept and was greeted by a lady who checked her PC and their was some confusion with my appointment date. This was not a problem as she contacted a staff nurse who was aware of my case from the contact with my dentist the day previous. I had to wait a while, this was no problem as I could see the staff were very busy. When my turn came I was introduced to a man. He was very good and insured me that I would have my wisdom tooth root extraction today.( music to my ears ). I has been suffering for a long time. I was sent to X-ray. A very efficient lady booked me in and in no time I was seen by a kind lady who explained this procedure to me. After X-ray I went back down stairs so they could check my X-ray. I was then escorted by a kind HCSW . I waited in a room to be called for my oral surgery. When it was my turn a smashing lady introduced herself to me . They also said that I has a dentist who was very good and that I was in safe hands. I felt very confident with the two of them. The full procedure was explained with the consequences of what could happen with nerve pain etc. A student asked permission if it would be alright if she observed, a delightful lady. We had a little chat whilst equipment was being set up. Thank you so much for making what is a unpleasant experience a more pleasant one. I work in the NHS myself and to be a patient and receive outstanding service is great. keep up the good work. The after care advice was great. God bless. A very happy patient. Emma. Xx