"Cataract Surgery"

About: Derriford Hospital

I had a cataract removed in August this year and cant praise enough the kindness and understanding of the entire staff. Not only with me but every one who was there to have this done, some were scared stiff but I had heard it was a ' piece of cake 'so was pretty relaxed . All nursing staff introduced themselves and told me what they were there for. I was able ,without lying, to go back in the waiting room and tell the remaining patients they had nothing to worry about. Thank you all the staff in there for you total kindness and consideration to everyone. sincerely Janice Smith

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Dear Janice,

Thank you for taking the time to share your experiences with us, which will give others reassurance when they have to undergo the same procedure.

Thank you once again for your kind comments and I will ensure that the REI know what a great job they are doing.

Best wishes

Genny

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Response from Derriford Hospital

Thank you for taking the time to share your experiences with us, which will give others reassurance when they have to undergo the same procedure. Thank you once again for your kind comments and I will ensure that the REI know what a great job they are doing. Best wishes Genny

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