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Care Opinion

Cataract Surgery

Story from nhs.uk

"Cataract Surgery"

About: Derriford Hospital

I had a cataract removed in August this year and cant praise enough the kindness and understanding of the entire staff. Not only with me but every one who was there to have this done, some were scared stiff but I had heard it was a ' piece of cake 'so was pretty relaxed . All nursing staff introduced themselves and told me what they were there for. I was able ,without lying, to go back in the waiting room and tell the remaining patients they had nothing to worry about. Thank you all the staff in there for you total kindness and consideration to everyone. sincerely Janice Smith

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust 9 years ago
Genny Turner
Senior Quality Facilitator,
Plymouth Hospitals NHS Trust

Submitted on 30/09/2014 at 08:01
Published on Care Opinion at 13:31

Dear Janice,

Thank you for taking the time to share your experiences with us, which will give others reassurance when they have to undergo the same procedure.

Thank you once again for your kind comments and I will ensure that the REI know what a great job they are doing.

Best wishes

Genny

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Response from Derriford Hospital 9 years ago
Derriford Hospital

Submitted on 27/10/2014 at 15:36
Published on nhs.uk on 28/10/2014 at 03:00

Thank you for taking the time to share your experiences with us, which will give others reassurance when they have to undergo the same procedure. Thank you once again for your kind comments and I will ensure that the REI know what a great job they are doing. Best wishes Genny

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