"tried to chosse and book but the ..."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
What could be improved
tried to chosse and book but the service was not available and the choose and book helpline informed me this was because the hospital had not released any appointments for booking. The helpline will now contact the hospital and they will send me an appointment, no doubt at a time not suitable as both my wife and I are nurses and work shifts!! Huge amounts of money spent resourcing and staffing another new system that doesn't work. Leading to no money for the staff where it matters , on the wards (which might lead to a few less negative comments)If there are no appointment available for six weeks or so I want to know that.