About: Queen Victoria Hospital (East Grinstead)

I thought this hospital and its staff (medical and non-medical) were amazing. Everyone here gave the impression that they were genuinely enjoying their work and that at that moment I was the most important thing they had on their, no-doubt crowded, plates. I know that its not fashionable to praise NHS management but they are clearly doing a great job here, fostering a working environment that people enjoy and can shine in. Its a while since I have needed anything from an NHS hospital so didn't really know what to expect, however I was seriously impressed. Thanks to everyone involved over my two visits.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen Victoria Hospital

Dear Anonymous Thank you for the positive feedback that you have provided regarding your treatment whilst under the care of the Maxillofacial Unit at Queen Victoria Hospital. We are very grateful for your kind comments and we have passed them on to the clinical and non clinical teams who have also expressed gratitude for them. Feedback, in all forms, provides us with an indication of how well we are doing and that it is evident to patients that our are staff enjoy working here. We are very pleased that you have had a totally satisfactory experience under our care. Kind regards, Nicolle Tadman, Patient Experience Manager

  • {{helpful}} of {{total()}} people think this response is helpful