"A sad visit to EPU made easier"

About: Darent Valley Hospital

I sadly had to visit EPU (Early Pregnancy Unit) in March this year after a suspected miscarriage. The lady who scanned me was incredibly calm, kind and helped to put me at ease in what was a horrible situation. I felt that I could take as long as I wanted; sometimes when having appointments or medical treatment you can get the feeling that things are being rushed along - this wasn't the case here at all. Everything was explained and I was given leaflets to take home (just as well I I wasn't in the right frame of mind to listen properly). I was treated with dignity and sensitivity and I just wanted to say, thank you.

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Response from Darent Valley Hospital

Thank you for taking the time to write this heartfelt feedback about our Early Pregnancy Unit, the staff have been notified of your kind words. Reading that they treated you with dignity and sensitivity is exactly to what we strive for. This must have been an extremely emotional and worrying time for you and knowing that our staff cared for you so well is inspiring. With best wishes The Communication Department Darent Valley Hospital

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