About: York Hospital York Hospital York YO31 8HE
This unit works very well. The staff are kind & empathetic in the stressful situation that patient is in, reassuring the patient whenever it is necessary. As with all hospital outpatients appointment time is limited & the convey system is used but the staff try to keep this to a minimum & check that the patient needs any help/advice constantly. There is a drinks machine now which is free & helps, plus tv to focus on while you wait in between tests ( you become very dry mouthed when in a stressful situation like this) as no time to go to get one. Whilst this is an anxious time the staff do their utmost to keep spirits high.