"All staff members were fantastic"

About: Birmingham Women's Hospital / Maternity care

(as the patient),

I have recently delivered my baby on the delivery suite at birmingham womens hospital.

Yes I had to wait at antenatal appointments, yes I had to wait to be seen in triage and yes following a propess induction I had to wait 3 days to have my waters broken.

However, all staff members were fantastic, taking time to explain things to me including the reasons for my delay in having my waters broken. At all times I felt myself and baby were in good hands.

When I had my waters broken there were some complications which required a doctors presence. And actually I would have spent double triple quadrupal the time delayed in waiting rooms in the antenatal period knowing that a midwife and doctor would be there when I needed them most - food for thought all you people moaning about your long waits.

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Responses

Response from Maria McLeod, Birmingham Women's NHS Foundation Trust

Dear Happymom

Thank you for much for your very positive comments about your experience at Birmingham Women's Hospital.

We are always grateful for patient feedback and your comments will be passed on to the teams involved in your care.

There are issues with waiting times and we are working hard to address these.

Wishing you lots of happiness with your new baby and thanks once again for taking the time to feedback.

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Response from Birmingham Women's Hospital

Many thanks for your positive feedback about your experience at Birmingham Women's Hospital. We are always grateful to receive patients comments about their care and your comments will be fed back to the teams on Delivery Suite, Antenatal Clinic and the Induction Suite as well as the Hospital Management. Once again, thank you for taking the time. With best wishes, Birmingham Women's Hospital

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