"Crisis resolution service"
About: Highbury Hospital Highbury Hospital NG6 9DR
Posted by Kimna7 (as ),
The Highbury Carers group would like to raise various issues with regard to the new Crisis resolution service.
Their issues are as follows:
There is a need to monitor response times. What happens if there are no staff available to give support to s/users and their family members/friends. Will people be advised to ring 999.
Will there be continuity of care/ How can this be achieved with the various shift changes etc?
Will there be specific carer support workers? Will they have sufficient expertise and experience to meet the carers needs and ensure the carers strategy is implemented.
Will Carer support workers be released to participate in carer forums such as the Highbury Carers Forum/Carers Community of Interest etc.
Is there likely to be high staff sickness levels when working within crisis resolution/ how can this be avoided?
How will the service respond to lone working issues /Will the team visit in pairs? How will this impact on the family dynamic?