"First class"

About: Wexham Park Hospital

: I have just spent a few days in ward 9 and I wanted to write to tell you how well I was treated. from my initial arrival at A&E with breathing difficulties - from the receptionist was friendly welcoming and efficient, the triage nurse who assessed me, the nursing staff that monitored me and took bloods etc in A&E , the lovely man who chatted with me and made me a cup of tea ( he has been with you 7 yrs he is a definite keeper ) , my fantastically funny doctor in a and e who kept me calm and smiling despite the fact that I was panicking and scared- the porters who transferred me to the ward - to then arrive and spend a few days with ward 9 hardworking ,friendly, efficient team I was bowled over - the ward was so clean the staff spoke to every 'inmate' with so much respect and kindness at all times I think a lots of other hospitals could learn a lot from you guys there. Both of my in laws have just been in Northampton general hospital for a few weeks their staff attitudes and cleanliness could not be any further away from Wexham - maybe they should come and see how it should be done !!! Keep it up and well done and thank you to everyone !

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Responses

Response from Wexham Park Hospital

Thank you Lesley for taking the time to write your review of our services. I am so pleased to hear it was a positive experience for you. This is our aim for every patient, every time and we are working hard to make it happen. I will share your comments with each department lead you have mentioned so they can celebrate this great feedback. I wish you a continued recovery Kind Regards Claire Marshall Associate Director of Patient Experience and Public Involvement

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