"Hereford County Hospital is very BAD"

About: Hereford County Hospital

Over the past 10 years my family have had many experiences with Hereford County Hospital. I have lost two sisters under 35 years old, one grand father, and have had two children, all having the misfortune to have past through Hereford County. and at the time of writing this my wife should have had her operation to have ovarian cysts removed tomorrow (if the operation had not been cancelled 10 hours before we were due at the hospital!) My wife was left for three days in pain when in labour because it was Christmas and they were short staffed (no body bothered to even check on her) My sister was admitted into one of the old hut wards (why are these still used?) after complications from a serious Cancer operation. The ward was dirty, under the bed was nothing but old dust. She tried to use the toilet but it had been soiled and was not fit for someone who had an infection to even be near. My Wife has now been waiting 17 weeks and 4 days for her operation and it has just been cancelled 10 hours before we are due at the Hospital. We got the phone call at 09.00 pm. We have been making arrangements for this for two weeks. Words can not describe how let down my family feel regarding the terrible treatment we have received from Hereford County Hospital over the past 10 years! And don't even get me started on the parking charges how can the nhs trust sleep at night when the charge me £3.50 per hour to visit my 35 year old sister who is dying from Cancer?

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Responses

Response from Hereford County Hospital

On behalf of the Wye Valley NHS Trust thank you for your comments in respect of the County Hospital. In order for us to look into your concerns please can you contact the Patient Experience Team on 01432 372986. Patient Experience Team

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