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"First rate care to all the patients"

About: Queen Elizabeth The Queen Mother Hospital / Accident and emergency

(as the patient),

Last Saturday afternoon I had a fall half way during a sponsored walk, grazing my left arm and splitting my left eyebrow.

I would like to give my huge thanks for the excellent and kind treatment and attention I received from the nurses and doctor who attended to me.

It was extremely busy from when I arrived in A & E and the staff were constantly busy but gave first rate care to all the patients. I certainly have no complaints but absolute praise, especially to the very kind doctor who tried to put me at my ease.

Thank you.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 27/09/2014 at 13:04
Published on Care Opinion on 29/09/2014 at 10:40


Thank you so much for providing us with lovely feedback about our staff and service, glad we were able to help.

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