"Doctors; nurses (except one) less so"

About: University College Hospital

Excellent clinical care -- couldn't be faulted. Nursing care less impressive -- acute abdomen but only had BP measured twice, as was temperature, despite being in all night. No bed available so very uncomfortable. One nurse was excellent and without him I would have felt utterly isolated for most of the time. I was asked to give an assessment on this website to the A&E manager (SW) of my opinions of him, and would have been happy to have given him 10/10, but couldn't find how to do it at all on this website. S: Doctors: Excellent Nurses: Patchy with occasional excellence Website: Needs some work doing if you want 360 degree assessments or whatever

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Responses

Response from University College Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the clinical care you received in the emergency department of UCLH and we will feed this back, together with your comments regarding nursing care and the website. Feedback can also be made via our Patient Advice & Liaison Service (PALS), who can be contacted on 020 3447 3042 or by emailing pals@uclh.nhs.uk.

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