"After-care prior to being discharged"

About: Addenbrooke's Hospital

Before being discharged I was offered pain killers to take home but no laxatives. As a result I became so constipated that I was impacted. I had to call out the emergency team. When the constipation was releived by a powerful laxative it was found that I had developed a water infection plus what looked to the doctor like a skin infection around the site of the wound. Before the operation I had been taking Warfarin and this was stopped 5 days prior to the operation but I was not told by the hospital to double the dosage when I arrived home. I later found out that this doubling is the normal thing to do. There is supposed to be some overlap in after-care between what the local services provide and the hospital provides. I didn't have any.

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Response from Addenbrooke's Hospital

Thank you for taking the time to comment on the service you received from Addenbrooke's after your surgery. I am sorry to read of your concerns about your care when you were being prepared for discharge and that you developed infections. If you would like us to investigate these matters further and respond to you, I would be grateful if you could contact the Patient Advice and Liaison Service on 01223 216756 or email pals@addenbrookes.nhs.uk and we will be pleased to assist. Complaints and PALS Manager

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