"Why do you make tv available?"

About: Broomfield Hospital

I am currently a patient in broomfield. The care I have received has been outstanding. But I have had to share a ward with one individual who has had his tv on, often at full blast, all day every day, seemingly ignorant (or uninterested) of the needs of his fellow ward residents. This is supposed to be a hospital. A place of recovery and recuperation. For the life of me I see no place for TV here. But if you do insist on making money from tv's, perhaps you could think about making more money by insisting that TVs may only be listened to via earphones...and sell earphones too. The fact that you don't and one person in one ward behaves just exactly how he wants (and sod everyone else), is having a deeply negative impact on my recovery and may well end up having a negative impact on the atmosphere of this ward. Perhaps you'd explain your policy.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Broomfield Hospital

Really pleased the care has been outstanding. I understand the impact of someone having the television with a high volume on can cause to other patients. Head phones are supplied with televisions and concerned that none were available. I shall forward your comments to Hospedia who manage the television systems and to ward sisters so they are aware and can act if other instances occur. I am not aware of where this sits in our policies and will forward to the Governance Team to advise, amend or add. Many thanks.

  • {{helpful}} of {{total()}} people think this response is helpful