"Very professional clean hospital and staff."

About: Cheltenham General Hospital

I went to Cheltenham after my throat swelled up. Everybody was so helpful as I couldn't talk very well lol. I was seen within half an hour and concidering that it was a Saturday evening and the waiting room was pretty full when I got there I was very impressed to say the least with how quickly the patients where seen. I went to get assessed and was quickly whisked in to a ward where the emergency doctor saw me and explained what would happen next. I was then visited by a nurse who again explained what was happening and acted quickly and calmly when I had a reaction to the penicillin that I was given. The ambulance crew where also lovely really calming and explaining what to expect as it was my first time in an ambulance. I was then transferred to glos royal where I stayed in the ent unit and again they where also very good.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Cheltenham General Hospital

Hello there, Sorry to hear about your throat. Hope you're now feeling much better. It's good to hear you were so well looked after though and we'll share your comments with the team in A&E. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

  • {{helpful}} of {{total()}} people think this response is helpful