"Delays using the non-emergency ambulance service"
About: Arriva Transport Solutions Limited Arriva Transport Solutions Limited SR3 3XP www.arriva.co.uk
Posted by Julsy3 (as ),
This story has been posted by Healthwatch Tameside on behalf of a member of the public. We have their details and will forward any comments to them, as they do not have an email address. They said…
This gentleman attends Tameside Hospital regularly for a number of conditions, and uses the ambulance service. He says it has deteriorated since Arriva took over. He is waiting sometimes more than 2 hours to be picked up, both going, and more importantly, returning home. His last appointment was for 1. 30pm and he got home at 7. 10pm – he had only had an injection.
He wants to stress that he is not complaining about the staff on the ambulance, who are very helpful. It is the system which is at fault.