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Care Opinion

Excellent Care from professional caring staff

Story from nhs.uk

"Excellent Care from professional caring staff"

About: Colchester General Hospital

I was admitted in September 2014 suffering with varying degree heart block and I'm also 19 weeks pregnant and have MS.I found the staff to be very professional with an excellent bedside manner. They were all very pleasant and keept me well informed of my situation. I really could not praise all the staff at Dedham ward enough for making a very stressful time more bearable for me.

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Responses

Response from Paul Searle, Head of Communications, East Suffolk and North Essex NHS Foundation Trust 9 years ago
Paul Searle
Head of Communications,
East Suffolk and North Essex NHS Foundation Trust

Submitted on 28/10/2014 at 15:51
Published on Care Opinion on 29/10/2014 at 09:49

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers.

We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category.

You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

The Care Quality Commission (CQC) want to know what people think about our services - good or bad. http://www.cqc.org.uk/share-your-experience-finder

Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com

Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY

You’ll get our Mainstream magazine four times a year for free!

And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages.

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Response from Colchester General Hospital 9 years ago
Colchester General Hospital

Submitted on 06/11/2014 at 15:17
Published on nhs.uk on 07/11/2014 at 03:00

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Also, could you email me, using the reference “+ve Comment on Cardiology at RDEE4-Colchester General Hospital at 19/09/2014 21:15:36”, please so we can pass on your good wishes? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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