"cannot fault anything at Russell's hall"

About: Russells Hall Hospital

We recently experienced every parents worst nightmare..our 4 year old was rushed by ambulance to Russell's hall and we were taken straight to resus. It was obviously such a scary time but all the staff put us at ease straight away, they were amazing with my son. He was diagnosed with pneumonia and was very poorly. We spent 4 days on ward c2 where every member of the team including doctors, nurses, play specialists, etc made the stay so much easier for us. My son received the best care and treatment and we were kept informed of his progress. The play specialists were brilliant..he always had an activity to do and they encouraged him to take medicine with star charts and rewards etc. I cannot fault any member of the team and would like to thank them all for what they did for us. He is now back home and recovering well. Well done everyone on c2 and many thanks!!

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Response from Russells Hall Hospital

Thank you, Jess, for posting your positive feedback about your son’s stay on ward C2. You must have had a frightening time bringing your four-year-old to hospital and we are so pleased to hear how well our nurses and doctors look after your son under such stressful circumstances. It is reassuring to know that the staff looking after him were able to make you both feel as comfortable as possible during your stay and kept you informed of your son’s treatment along the way. We have passed your lovely comments on to our children’s ward staff.

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