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B21.

Story from nhs.uk

"B21."

About: Sunderland Royal Hospital

Father in law admitted to B21 several weeks ago. He wa very confused and so were several other patients. Due to the amount of confused patients nursing staff seemed stretched. Everyone of them trying-their absolute best. They were patient caring courteous Trying to maintain patients dignity in extremely difficult circumstances. Staffing needs to be looked at when there are so many confused patients. Father in law admitted again after he had fall in nursing home. Nursing staff remembered him and were lovely with him. We need to value our nurses and health care workers. Staffing should be increased in these situations to eleviate stress on nursing team

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Responses

Response from Sunderland Royal Hospital 9 years ago
Sunderland Royal Hospital

Submitted on 30/10/2014 at 09:12
Published on nhs.uk on 31/10/2014 at 03:00

Thank you for for comments and please accept our apologies for the delay in responding. We hope your father-in-law's needs were met when he was an inpatient with us. Ward staffing levels are reviewed regularly by the Director of Nursing and her team and the organisation has invested £2 million in the last year to support the recruitment of additional nurses and healthcare assistants. There is an escalation process in place to ensure there are sufficient staff for times of peak activity. Ensuring we have the right staff levels on wards is a key priority for the organisation and we are continuing to recruit to nursing and healthcare assistant vacancies.

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