"Amazed."

About: Gravesham Community Hospital

My son arrived home from school with a swollen ankle unable to put weight on it - doctors closed at 4.00 pm - and recalled someone telling me about M I U in Gravesend . I telephoned and asked if they would be able to help and explained my son was learning disabled , the receptionist went and checked with X-ray and said if I could get there by 4.45pm they would be able to help. On arrival the unit was a lovely modern building and spotlessly clean . Within a couple of minutes of giving our details to the receptionist who remembered me we were taken through to be assessed by the Nurse . My son was treated in a wonderful way and his needs were taken into account by both the nurse and the X-ray staff. How I wish this could be the bench mark for the whole NHS . Thank you

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Responses

Response from Gravesham Community Hospital

Hello, Thanks for taking the time to tell us about your recent visit to Gravesham Hospital Minor Injury Unit with your son. We're pleased you found the staff friendly and efficient and that all your son's needs were met. We will pass on your kind comments to the staff in the Unit and in X-ray. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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