"No consideration of time."

About: Queen's Medical Centre

My first appointment went fairly well, although I had to wait 45 minutes to get in to see the Doctor. The Doctor asked me to rebook for 3 weeks time, however nothing was available for 5 weeks. Upon my second appointment I arrived to find out my appointment had been reschedules with no contact being made to let me know. My third appointment ended with me getting some medication from the Pharmacy. After a 35 minute wait I was informed my medicine was not in stock and that it would be delivered to my house. I received a phone call to arrange a date to be home to sign for my meds with them being a steroid. I booked a day off annual leave to be at home to take collection of my meds. No one arrived. When I rang the Pharmacy the postage of my medication had been missed and no one had called to tell me.

Story from NHS Choices

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