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Dolphin unit

Story from nhs.uk

"Dolphin unit"

About: Stepping Hill Hospital

We are just on our way home from the dolphin unit, where our 18 month old daughter has just spent the last 6 hours due to having a DMSA scan, we were so pleased with the care that I wanted to leave feedback. The nurse who took care of Ava was brilliant from start to finish. She got to know us and explained each bit of the procedure step by step which made us feel at ease. Whilst ava was having an injection put in the nurses all sang to her and she never even noticed what was happening. Thanks to everyone for the brilliant care and especially to the nurse, Ava is very impressed with the teddy you gave her :)

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Responses

Response from Stepping Hill Hospital 9 years ago
Stepping Hill Hospital

Submitted on 19/09/2014 at 15:51
Published on nhs.uk on 20/09/2014 at 04:00

Thank you for taking the time to provide your positive feedback, I am sure the team will be pleased to hear your comments and to know that your daughter is pleased with her teddy! I will pass your feedback on to the staff involved. Kieren Done Complaints and Customer Service Team Manager

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