"Administrative care leaves a lot to be desiredt!"

The medical care my daughter has received while a patient of GOSH over the last 4 years has been second to none and I would recommend any child is treated there. I would also like to compliment the X-ray department on their help and efficiency. However the same cannot be said for the administrative care we have received. Notes being sent out months after appointments, appointments being cancelled on more than one occasion and then rebooked months later and when trying to rebook appointments Outpatients refusing to help and being told to go back to the Consultant who is temporarily (hopefully) without administrative help. There are a few very helpful members of staff but this is not something to look forward to as my daughter's condition is monitored for the foreseeable future.