"kidney stones"

I was told I needed a large kidney stone removed, otherwise it will cause serious damage to my kidney. I had the operation only to be told casually by a nurse, not the doctor, that there was no kidney stone. They sent me home with a severe kidney infection, which required an out of hours visit to the doctor.

I wrote a letter asking for a copy of my x-ray and scan only to be told on an outpatient appointment, that the system was down and I could not view the x-ray and scan. I was also told that it was not possible for me to have a copy of my scan and x-ray, but I have it on good authority that it is possible to get copies of x-rays and scans.

A poor experience.