"Eye surgery treatment centre"

About: Lister Hospital

I have just collected my son from the treatment center where he underwent a cataract operation. My son is profoundly deaf and partially sighted and i took time off work to be with him to interpret as he uses British sign language. As we arrived in reception it appeared that the pre-admission clinic had took it upon themselves to book an interpreter. I was so relieved as i could only go as far as the prep room but she could actually be with him while he was anaesthetised.I was able to go home and wait for the ward to call me once in recovery. The nurses were so kind and considerate with my son, also the consultant who operated on him was lovely and explained everything to me, and actually said what a nice young man my son was and how wonderful it was that he was able to get on with his life playing rugby and traveling the world despite his disabilities. After his nurse explained all the after care i was able to take my son home happy and relieved that the procedure from start to finish went without any hitches. Well done and many thanks Treatment Centre, you again never fail to amaze me. Thank you from the bottom of my heart....

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Response from Lister Hospital

Thank you so much for taking the time to let us know how well you felt your son (and you) were looked after whilst at the Treatment Centre recently. Our ophthalmology service colleagues have been on quite a journey of late as they word hard to recover the service's reputation following it being run by Carillion Clinicenta until September 2013. Now that it's back in the NHS again, the team has made great strides in improving the service - and your hugely positive experience is testament to their hard work. We know they will be delighted to read your kind words - we hope that your son is back play rugby again very soon!

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