"surgical day case unit"

About: Sunderland Royal Hospital

In yesterday for keyhole hysterectomy, would like to thank the sister and her lovely team of nurses for taking good care of me before and after op. I was given plenty of time before I felt ready to go home, didn't feel as if I was being rushed. Only concern is that my husband rang and someone told him I'd be ready to leave in an hour and a half ! I know that this wasn't said by the nurses as I was in the bay and heard their side of the conversation, so I presume reception staff said this ! Other than that I couldn't fault my visit, thank you again x

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Response from Sunderland Royal Hospital

Thank you for leaving this feedback. Please accept our apologies for the miscommunication regarding the time of your discharge and we are pleased that it does not appear to have affected your overall experience. We will ensure your comments are shared with the team on the unit.

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