"rude dr left me in distress"

About: National Hospital for Neurology & Neurosurgery, Queen Square

I am long term sick with a very debilitating illness. I saw a registrar in 33 queens square who was really rude. The registar kept on taking phone calls during our short consult. They also would not let me speak & referred me to a self help website with little explanation about my condition. I left feeling confused and very worried. this person does not deserve to be a Dr!

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Responses

Response from National Hospital for Neurology & Neurosurgery, Queen Square

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience at the National Hospital for Neurology and Neurosurgery. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.