"Lost Property Of Patient."

About: Hull Royal Infirmary

Well my father went into hull infirmary with some belongings, admittedly he should not have taken what he had with him which was passport ,wallet, phone, driving licence etc. Having had his operation he was sent to another hospital with only his teeth and glasses. No clothing ,shoes, watch ... anything. On the PALS team investigating the whereabouts of his belongings they said he took nothing in with him although I have witness to say he did. Do not take any valuables into this hospital!

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Response from Hull Royal Infirmary

Dear John, Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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