"Grandparent operation"

About: Diana, Princess Of Wales Hospital

My grandma has been seriously I'll with her heart over the past few months and has Been kept in hospital on and off. I found it absolutely disgusting that they wired her up and completed the necessary tests and preparations for her to have a life changing operation. Only for her to be told 5 mins before that it was cancelled. What a waste of the hospitals time, resourced and money. Not only had this happened once bit it has happened again today for the second time! Whilst my poor grandma is left in agony and unable to care for herself, disgusting!

Story from NHS Choices

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Response from Diana, Princess Of Wales Hospital

Hello, I'm very sorry to hear this. By now, your grandma should have received some communication from the hospital about rescheduling her procedure. Kind regards, Sarah Mainprize