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Thank you

Story from nhs.uk

"Thank you"

About: Northern General Hospital

My daughter, Lisa Russell, attended the Northern General for a triple fracture in July, 2014. She had her cast removed last Friday, 29th August, and is well on the mend. Both my wife, Mary, and I would like to place on record our sincere gratitude and thanks for the care, attention and warmth of all staff involved. We were overwhelmed by the friendliness and professionalism of all concerned. Its tough on parents who live far away, and cant be at their daughter's side in a nanosecond! However, once we saw the care she was getting, all our worries vanished. We found in Sheffield that people have a great warmth for others, something sadly lacking in Dublin since the greed years of the "Celtic Tiger". We are in your debt. yours sincerely, Tadhg & Mary Russell.

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Responses

Response from Debbie Fletcher, Patient Partnership, Sheffield Teaching Hospitals NHS Foundation Trust 9 years ago
Debbie Fletcher
Patient Partnership,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 28/09/2014 at 10:05
Published on Care Opinion on 29/09/2014 at 10:55

Dear Mr & Mrs Russell

Thank you for taking the time to give us such kind words of praise regarding your recent experience of our services. Staff always welcome positive feedback and I will ensure that your comments are passed on to relevant staff. I hope Lisa is making a good recovery and on behalf of the Trust I would like to wish her well.

Thank you once again.

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