Posted by EJ
I have been a nurse for over 30 years and this was my first experience as a patient in this hospital. On the whole the ward staff were verry helpfull considerate and caring. The Anaethetist was superb, Theatre recovery staff were marvelous. However I experienced two episodes of unacceptable practice. One was that the locum consultant surgeon mistook another patient for myself and consented them for my operation. This was discovered when the patient who was wrongly consented was visited by her own consultant surgeon to consent her for the procedure she was supposed to have. The patient was not impressed and neither was I. This kind of mistake should not be happening there should be clear protocols in place so this kind of error does not happen. The second was that I had to wait over 3 hrs for pain relief during the night, This was after continuously asking for medication only to be told that other patients were being dealt with and they were short staffed. In the end I asked to see a Doctor who asked me what all the fuss was about! It is unacceptable that postoperative patients are crying out in pain and having to insist on medical attention in order to get pain relief.