"Well done and a big thank you to the..."

Unfortunately, due to medical problems, I have recently had to visit several different departments within DVH and in the main, have always experienced excellent care and treatment - however, I feel that the staff within the Gynaecology/Urodynamics etc. Department, truly go that extra mile: from the moment you enter, you receive a warm welcome and the atmosphere is friendly - even when waiting to be called, the nurses (and even the majority of medical professionals and Consultants) actually acknowledge you and smile - they don't just walk past, head down, as if you are invisible (which is unfortunately the norm in some other departments). I would personally like to say a big thank you and well done to the staff in Urodynamics. The nurses (always smiling!) and reception. But also thank you to all the staff within the Department including the consultant and to give them the positive recognition they deserve.