"My stay in the hospital for two weeks in August"

About: Colchester General Hospital

New to The area I was admitted to The hospital in an emergency situation . I am myself just retired from having worked in the medical profession for 39 years . The care I received in this hospital was outstanding . The medial trained staff were at all times caring , knowledgable , nothing was ever too much to get you better .I observed the treatment of elderly , demented patients with dignity , respect and being helped with feeding at every meal time . The expertise of the cardio vascular team is second to none , the nursing staff still has a smile for you even after a busy shift to cope with it all . The hospital food is appalling , I understand catered in from the outside , no real dietary provision for a diabetic person , every day the same mince meat based choice . Communication between outpatient desk and ward is not good , you are made to wait in outpatients for more than an hour , where if the ward had known you could have been sent down there later for your delayed appointment . All in all I only have praise for this hospital and Colchester can be proud to have such facility in town !

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. Could you email me, using the reference “Comment on Surgery - Vascular at RDEE4-Colchester General Hospital at 08/09/2014 16:59:19”, please so we can pass on your good wishes? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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