"some things good some bad!"
About: West Heath Hospital West Heath Hospital B38 8HR
Posted by andrea
My husband recently had a long stay at the hospital, giving drugs on time seemed to present a problem, mainly change over times. Clothes lost several t-shirts and an soft fleece jacket!; that had been given as a present, when the staff were asked they just shrugged their shoulders and said I don't know not good attitude! Banter at times to the patients is a bit over the mark! my husband did comment on this! when people are in for a long time they do need some interaction, my husband was left for many hours in the day room very few members of staff checking his well-being! Some Agency staff were rude! and did not listen walking away muttering! The hospital needs more social workers to speed up patients going home! The majority of the staff did care and try their best what appeared at times to be a hopeless situation, lack of staff. All issues were reported when they occurred and apologies were given, however a lot of things need addressing!