"Best Inerest has not been Best this time round"

About: Manchester Royal Infirmary

Idid not get the best informaton about my fathers Best Interest. We my siblings and I had not been given the best info available for my dad.they were hell bent on having him put in a nursing home.wether We agreed to it or not. His care in the nursing home has been disgraceful. He would have got better care in his home.It has not been in my fathers Best Interest or the rest of the family. It does not matter which nursing home he goes to the issues will have been the same.

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your feedback. We are very sorry to receive your comments and concerns via the NHS Choices and Patient Opinion websites about your experience. It is difficult to respond to your concerns without being able to investigate in detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they will be happy to discuss this with you.

The Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust