"Forcing and ignorant"

About: Springfield University Hospital

The staff and MDT knew about my personal problem but only addressed it to me when it got really serious. I felt jealous and left out as other patients with a problem like mine got the attention needed. Also they are very demanding and have no patience in the dining room. I was in there for 9 months until my parents finally dishcarged me themselves because I didnt want to co-operate with people I couldn't trust and its been better since I got out. If I was still in there I would probablt still be depressed...

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Response from Victoria Gregory, Patient Experience Manager, South West London and St George's Mental Health NHS Trust

picture of Victoria Gregory

Dear Magtda

My name is Victoria and I am the Patient Experience Manager at the Trust. I am sorry to read of your experiences - it would be of great help to know which service and hospital you are referring to. Please could you kindly contact me on complaintsmanager@swlstg-tr.nhs.uk so that I can help yoiu further.

Many thanks

Best wishes


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