"Mrs Maria B's ward 14 bay 4 scan delay"

After waiting almost a week my mother still has not had her scan that we where assured would happen this is unaccepable after last wednesday she fell and was brought to A&e where she was examined but did not have a x ray after returning to the home she was in agony we called the GP the next day who assessed mother and arranged to go to A&E who x ray'd her and found her to have a fractured vertebrae this was a shock this care of an old lady in her 90s this is for your information i hope someone reads it and improves things for the future