"pretty decent for the basics"
About: Queen Mary's Hospital Queen Mary's Hospital SW15 5PN
Posted by Bahnstormer
Reception staff and care staff all seems really decent: competent and friendly. There was a bit of a wait (~50mins), but I was a low priority (dressings change), so was ready to wait and they had advised it was going to be approx 1hr. While waiting I saw the reception staff handle a variety of different situations, including a distressed mother with an ill child - they seemed to cope very well and offered a well balanced mix of "can do" approach, caveated by the the fact that they are only a minor injuries walk-in centre, so might not be able to assist with everything.