"Transiting visitors in need of medical assistance..."

About: Wythenshawe Hospital

I recently travelled through Manchester airport with my family, when my young daughter become extremely ill with suspected food poisoning. We were on a return flight from Malaga, but due to professional and courteous service by the N.H.S personnel, we were able to continue our Journey back to Dublin on a later flight. My 12 year old daughter had eaten some Calamari in a restaurant the previous night and had complained of an upset stomach, she had vomited a number of times during the flight and when we landed in Manchester, she was unable to walk and was running a high temperature. We contacted customer service in the airport and within minutes, a very friendly and professional para-medic dealt with my daughter (Orlaith) and after taking some details, she and my wife were escorted to a waiting ambulance by two wonderful friendly crew. My daughter was treated with great kindness in hospital and I would like to highly commend the Paramedic, the ambulance crew, nurses and the Doctors who uphold and keep the faith with the founding principles of the N.H.S. As a visitor, my wife and I were overwhelmed by the kindness shown by the airport and N.H.S staff and they even sourced a charger for my wife's phone, when the battery ran low! Now that is what I call an excellent quality service. Yours most sincerely.

Story from NHS Choices

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Response from Wythenshawe Hospital

Thank you for taking the time to post your comments on the NHS Choices Website. Thank you for your comments, these will be forwarded to the staff involved in your daughter's care, who I know are always appreciative when a patient or their relative gives such positive feedback. I hope your daughter is feeling much better now. Kind regards The Patient Experience Manager

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