About: Queen's Hospital (Romford)

i was refered by my doctor 11 weeks ago, i saw an intermediate (5 weeks ago) who says i need to see a consultant at queens i still haven't even got an appointment date. when i ring switchboard they put me through until it rings out normally about 10-15 minutes.They give me main appointment number which is constantly engaged.....where do i go from here??? i after 11 weeks of being refered am still no further down the line and would appreciate some help

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Response from Queen's Hospital

Thank you for your comment on NHS Choices. I am sorry that you have had difficulty reaching one of our call takers to make an appointment. There is an extremely high demand, however I hope that you were eventually able to book your appointment. If this was not the case, please contact our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk with more information. Yours sincerely Stephen Burgess Medical Director

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