About: York Hospital

Asked to come in at 1 pm and went into theatre at approx. 4 pm, at the doctor told me it would be as I was last on the list. It was a very busy ward with what seemed to be orthopaedic patients and urology patients. I have never seen nurses work so hard and be pleasant and cheerful to everyone. During the time there I saw a few patients go in for their surgery and come out. I also saw the doctors and anaesthetists visit the patients. Rarely was a curtain put around them so that they tended to whisper and, in my case, I found it difficult to hear them. It was not good communication, but I suppose that is what I should have expected. But praise and thanks,to the nursing staff who worked brilliantly together.

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Response from York Hospital

Thank you very much for your posting. Your comments have been passed to the teams concerned. We are pleased that your visit to us was in the main very positive; our aim is to provide a high standard of service which reflects the needs of patients. Your comments on how we might improve things have also been passed to the relevant teams

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