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outpatient visit to the audiology dept.

Story from nhs.uk

"outpatient visit to the audiology dept."

About: Countess Of Chester Hospital

I was addressed in a pleasant way by reception staff. My appointment was on time. The audiologist was very efficient listened to what I was saying and made sure that I understood the information she was giving without being at all patronising. I trust her assessment.

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Responses

Response from Countess Of Chester Hospital 9 years ago
Countess Of Chester Hospital

Submitted on 08/08/2014 at 12:12
Published on nhs.uk on 14/09/2014 at 10:44

Dear Sir/Madam, Thank you for your feedback. We appreciate the time you have taken to compliment our staff. Please be assured that your kind words have been shared with our staff in the ENT Department. We hope you will continue to be satisfied with any other treatment and care you may receive in this Trust in future. Thank you once again. The Patient Experience Team

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