"A and E experience"

I am very fortunate oin having had to access A and E only 3 times in my life and only a handful in the lives of my three children in their late teens/early twenties. We have only ever been if there is no alternative. On Sunday 6 July I attended with my 21 year old son at approximately 11.00, he had tripped while erecting a tent the night before and broken his wrist. We were greeted by a receptionist , who appeared to default to unpleasant , but were triaged immediately by a delightful nurse. After a wait of approximately 2 hours I imagine we went to minor injuries although that was not obvious . We were seen by an ENP who was fabulous , she was gentle sympathetic and treated my son with professional good humour . We went straight to x ray and my son was plastered within approximately 1/2 hour by someone who was apparently as efficient and generous of her time and spirit as Zoe. They should be commended for their approach .